Hottter Custom is a sister brand of Hottter Studios. We love to create unique designs for knitted handcrafted products.

Hottter is a brand based in Paris making knitted scarves and oversized scarves. Our scarves are warmer than warm and you'll look hotter than hot! Every scarf is unique and consciously produced on demand in Germany. When we use wool, it's merinos wool comming from farms in the north of Italy. All our fibers are Oeko-Tex certified :) Everything is assembled and packed with love in Paris <3

Check our main website if you don't want to design your own design on hottter.fr.

This Privacy Policy is provided to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received, provided, and collected from your use of diy.hottter.fr and related websites and social media sites operated by Hottter (collectively the “Site”). If you have any questions about our privacy policies, please contact us at contact@hottter.fr. By providing your personal information to Hottter, you agree that Hottter may collect, use, and disclose your personal information as described herein.

Information we may collect

For this Privacy Policy, “personally identifiable information” means any information by which someone can be personally identified. This includes contact information such as name, email address, address, phone number, and other information incidental to providing goods or services (referred to herein as “personal information”). We collect personally identifiable information from you only when you voluntarily provide us with this information, such as when placing an order on the Site, contacting us with a question or comment.

How we use your information

We use the information we collect from you for the following purposes: to fulfill your requests; to send you information about our products and services; to send you marketing communications; and to improve the Site and the services we provide.

How we protect your information

We use various security measures to protect your personal information from loss, theft, and unauthorized access. We also use encryption to protect your information during transmission.

Cookies, pixels and similar technologies

We don't use cookies, pixels or similar technologies.

These Terms and Conditions outline the rules and responsibilities of the Hottter Studios with respect to your use of the Site, including all forms of electronic communication, and all other online services.

By using the Site, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use the Site.

We aim to produce on-demand, one-of-a-kind products. You are designing your own pattern, and we will produce it for you. For theses reason, we offer a 48h refund policy. Past this period, there will be no refund as we will start producing your unique product.